Crypto Exchange interface

About the project

At Dragon, a crypto startup connecting high-end casino players with faster, more secure digital payment solutions across Asia, I was brought in to completely rethink two underperforming products: a crypto exchange and a mobile wallet app. The original platforms were difficult to use and failed to convert users, especially among non-technical audience.

My role

As UX/UI Lead, I owned the design process end to end, starting with product audits and stakeholder interviews to better understand existing challenges. A key challenge was collaborating across compliance teams, blockchain engineers, and stakeholders in multiple countries to ensure the new product met legal and usability standards.

Crypto Wallet interface

I rebuilt the entire UX around clarity and guidance:
• Simplified onboarding with a shorter KYC process, helpful tooltips, progress indicators, clearer error messages
• Organized the interface to highlight key actions like swap, withdraw, balance tracking, etc.
• Built trust with a clean, minimal design that feels consistent and professional

My role

Through mapping user flows and testing legacy designs, I uncovered key usability issues: long and confusing KYC flows, overwhelming technical language and unclear terminology, excessive screens and lack of guidance.

Process